At a glance
- Contact form submissions are used only to respond to stay enquiries.
- WhatsApp and phone actions connect guests directly to the Hidden Roots team.
- Basic analytics may be used later to understand visits and improve the website.
1. Information collected
When visitors use the enquiry form, the website may collect the name, phone number, email address, and message details entered by the visitor. These details are used only to respond to enquiries about stays, availability, and related guest support.
2. WhatsApp and call actions
The website offers direct WhatsApp and call buttons for quicker contact. When visitors use these actions, they may be redirected to third-party services such as WhatsApp or the device’s calling interface.
3. Maps and third-party tools
The website may display or link to Google Maps to help visitors locate the property. These third-party services may collect their own usage information according to their own privacy policies.
4. Analytics
Basic analytics tools may be added later to understand traffic, popular pages, and general website performance. If used, they will be configured only for normal marketing and usability review purposes.
5. Contact for privacy questions
If a visitor has questions about how their enquiry details are handled, the visitor should contact Hidden Roots directly through the details shown on the Contact Us page.